Corporate Governance

• Investor Servicing And Grievance Redressal Policy
• Investor FAQs

SEBI, vide its notification no. SEBI/LAD-NRO/GN/2018/24, dated 8th June, 2018, has discontinued transfer of securities in physical form (except for the transmission and transposition of securities) effective from 1st April, 2019.

Furthermore, vide its circular no. SEBI/HO/MIRSD/RTAMB/CIR/P/2020/166, dated 7th September, 2020, SEBI has mandated that, effective 31st March, 2021, shares that are re-lodged for transfer (including requests pending with the Company/Registrar and Share Transfer Agent [RTA] as on date) will be issued in dematerialised form only.

The Company will therefore not be accepting any request for the transfer of shares in physical form.

SEBI, vide its circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655, dated 3rd November, 2021, clarification vide circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/687, dated 14th December, 2021 and circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2022/8 dated 25th January, 2022 has simplified the process for servicing investor requests.

Click here to view the details of the SEBI circular dated November 03, 2021

Click here to view the details of the SEBI circular dated December 14, 2021

Click here to view the details of the SEBI circular dated January 25, 2022

Following are the key highlights of the circulars:

1. PAN, KYC details (email, address, mobile number and bank account details) and nomination information are to be furnished by the holders of physical securities.
2. Service requests and freezing of folios
   • The Company/RTA shall entertain a shareholder’s service request only upon the provision of PAN, KYC details and nomination information.
   • The RTA shall freeze any folios for which PAN, KYC and nomination details are missing on or after 1st April, 2023.
   • Shareholders holding such folios will be ineligible for lodging a grievance/service request as well as for receipt of any payment, including dividends, through the physical mode.
   • Any cases of folios remaining frozen till 31st December, 2025 will be referred by the RTA/ the Company to the administering authority under the Benami Transactions (Prohibitions) Act, 1988 and/or Prevention of Money Laundering Act, 2002.
3. PAN must be linked with Aadhaar by 31st March, 2022 or any other date as may be specified by the Central Board of Direct Taxes to avoid freezing of folios.
4. Issuance of Securities in dematerialized form only while processing the specified service request.

The holders of physical securities of Cipla Limited are thus requested to ensure that they update the above details with our RTA, KFin Technologies Private Limited, by the above mentioned dates. Status updates on pending documents may be obtained by reaching out to our RTA via the forms listed below.

To update your records, you are requested to send the duly filled in documents, along with the related proofs listed in the forms, at the following address:

KFin Technologies Limited, Unit: Cipla Limited, Selenium Tower B, Plot 31-32, Gachibowli, Financial District, Nanakramguda, Hyderabad – 500 032

Alternatively, you can send the duly signed and scanned documents via your registered email address to einward.ris@kfintech.com

[E-Sign is an integrated service which facilitates issuing a Digital Signature Certificate and performing signing of requested data by eSign user. The holder/claimant may approach any of the empanelled eSign Service Provider, details of which are available on the website of Controller of Certifying Authorities (CCA), Ministry of Communications and Information Technology (https://cca.gov.in/) for the purpose of obtaining an e-sign.]

• SEBI Circulars on Online Resolution of Disputes in the Indian Securities Market dated 31st July 2023 and 4th August 2023
• ODR Portal