Code of Conduct

Terms and Conditions of appointment of independent directors

Investor Services

SEBI, vide its notification no. SEBI/LAD-NRO/GN/2018/24, dated 8th June, 2018, has discontinued transfer of securities in physical form (except for the transmission and transposition of securities) effective from 1st April, 2019.

Furthermore, vide its circular no. SEBI/HO/MIRSD/RTAMB/CIR/P/2020/166, dated 7th September, 2020, SEBI has mandated that, effective 31st March, 2021, shares that are re-lodged for transfer (including requests pending with the Company/Registrar and Share Transfer Agent [RTA] as on date) will be issued in dematerialised form only.

The Company will therefore not be accepting any request for the transfer of shares in physical form.

SEBI, vide its circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/655, dated 3rd November, 2021, clarification vide circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2021/687, dated 14th December, 2021, circular no. SEBI/HO/MIRSD/MIRSD_RTAMB/P/CIR/2022/8 dated 25th January, 2022 and circular no. SEBI/HO/MIRSD/POD-1/P/CIR/2023/181 dated 17th November, 2023 has simplified the process for servicing investor requests.

Click here to view the details of the SEBI circular dated November 03, 2021

Click here to view the details of the SEBI circular dated December 14, 2021

Click here to view the details of the SEBI circular dated January 25, 2022

Click here to view the details of the SEBI circular dated November 17, 2023

Following are the key highlights of the circulars:

  1. PAN, KYC details (email, address, mobile number and bank account details) and nomination information are to be furnished by the holders of physical securities.
  2. Service requests:
    • The Company/RTA shall entertain a shareholder’s service request only upon the provision of PAN, KYC details and nomination information.
    • Shareholders holding such folios will be ineligible for lodging a grievance/service request as well as for receipt of any payment, including dividends, through the physical mode.
  3. PAN must be linked with Aadhaar by 31st March, 2022 or any other date as may be specified by the Central Board of Direct Taxes.
  4. Issuance of Securities in dematerialized form only while processing the specified service request.

The holders of physical securities of Cipla Limited are thus requested to ensure that they update the above details with our RTA, KFin Technologies Private Limited, by the above mentioned dates. Status updates on pending documents may be obtained by reaching out to our RTA via the forms listed below.

Form ISR-1 Request for registering PAN, KYC details or changes/updating thereof
Form ISR-2 Confirmation of signature of the securities holder by the banker
Form ISR-3 Declaration form for holders of physical securities in listed companies to opt out of nomination
Form ISR-4 Request for issue of Duplicate Certificate and other Service Requests
Form ISR-5 Request for Transmission of Securities by Nominee or Legal Heir
Form SH-13 Nomination form
Form SH-14 Cancellation or Variation of Nomination

To update your records, you are requested to send the duly filled in documents, along with the related proofs listed in the forms, at the following address:

KFin Technologies Limited, Unit: Cipla Limited, Selenium Tower B, Plot 31-32, Gachibowli, Financial District, Nanakramguda, Hyderabad – 500 032

Alternatively, you can send the duly signed and scanned documents via your registered email address to

[E-Sign is an integrated service which facilitates issuing a Digital Signature Certificate and performing signing of requested data by eSign user. The holder/claimant may approach any of the empanelled eSign Service Provider, details of which are available on the website of Controller of Certifying Authorities (CCA), Ministry of Communications and Information Technology ( for the purpose of obtaining an e-sign.]


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