Working towards a responsive health care system based on the needs of patients, families and communities
Our health agenda includes response, recovery, and rehabilitation support to communities. We ensure access to healthcare by focusing on palliative care, respiratory healthcare, and other need-based medical interventions in India and in South Africa. Our work goes deeper across Cipla manufacturing units and depots, with an aim to address the healthcare needs of vulnerable communities, especially children, women, the elderly and the differently-abled.
Some of the key focus areas within healthcare include:
Palliative care is specialised medical care for children and adults with serious illnesses. Palliative care recognises that the challenges faced by a person with a serious illness are not just confined to the disease alone and acknowledges the physical, psychological, social and spiritual needs of both the patients and their families. Palliative care is provided by a specially trained team of doctors, nurses, social workers and other specialists who work together with a patient’s treating doctor. The goal of palliative care is to provide the best possible quality of life at every stage of the serious illness.
During the year, we created access to palliative care by strengthening our services at the Cipla Palliative Care and Training Centre in Pune and collaborating with new partners across the country. We also supported a unique training programme for patient navigation and launched a national helpline service Saath Saath (1800-202-7777) to connect callers to their nearest palliative care service.
Through the Cipla Palliative Care and Training Centre, established in 1997 in Pune, we continued to respond to the needs of patients and families living with cancer. We also trained healthcare professionals to ensure the development of a robust palliative care ecosystem. Despite the COVID-19 pandemic, the Centre remained open and accessible through our inpatient, outpatient and home care services, supplemented with a video and tele-calling facility.
During the year, the Centre doubled the number of home care teams to ensure better access for patients needing palliative care in their homes. The Centre’s outreach team continued to provide outpatient palliative care services in government and private hospitals in Pune.
In FY 2021-22, we scaled our palliative care efforts to support 23 palliative care providers across India in Delhi, Maharashtra, Assam, West Bengal, Jammu and Kashmir, Madhya Pradesh, Karnataka, Tamil Nadu, Andhra Pradesh, Uttar Pradesh, Goa and Telangana, reaching out to both children and adults and providing holistic care to patients with serious illnesses and their families.
16,500+ patients served across 14 cities and through 23 partners in collaboration with a network of 13 home care teams and 15 in-patient department teams.
We trained 3,600+ healthcare professionals on various aspects of palliative care and its management.
To widen the reach of palliative care beyond cancer, we supported three new paediatric palliative projects, including a Neonatal Palliative Care unit in collaboration with the Department of Neonatology of KEM Hospital, Mumbai. Through these partnerships, palliative services are being provided to children with serious illnesses. Parents are also being supported to manage their children’s pain and symptoms.
We supported the setting up of India’s first-of-its-kind Neuro-Palliative Care Centre at the National Institute of Mental Health & Neurosciences (‘NIMHANS’), Bengaluru to address the needs of patients with neurological conditions such as advanced Parkinson’s disease and dementia.
Taking our commitment towards cancer care further, during the year, we started supporting the Kevat Programme of Tata Memorial Hospital, Mumbai. A unique blend of skill and value-based learning, the programme aims to train individuals to identify and address the gaps in the delivery of cancer care, mitigate barriers, and empower patients and caregivers to advocate for their needs. We intend to train 40+ professionals by the end of FY 2022-23.
The ‘Saath Saath’ helpline 1800-202-7777 is a collaborative effort of 11 leading palliative care organisations, including Cipla Palliative Care and Training Centre, with a shared vision to provide equitable access to palliative care. 1,000+ calls have been received since inception and 120+ patients referred to partner organisations across the country.
Through the Foundation, we continue our commitment to integrate palliative care into the healthcare system and work towards making palliative care accessible to all.
COVID-19 impacted lung health, especially for patients with severe infection. Several research studies showed that pulmonary rehabilitation can help improve lung health of such patients including patients with chronic respiratory diseases. Pulmonary rehabilitation through its comprehensive, multi-disciplinary intervention not only helps improve people’s physical condition but also improves the quality of life and supports recovery.
Our Foundation supported the setting up of Pulmonary Rehabilitation Centres, offering multi-disciplinary approaches including cardiopulmonary physiotherapy, nutritional and psychological services to the patients.
In FY 2021-22, 550+ patients enrolled in the programme and undergoing different stages of pulmonary
The COVID-19 pandemic caused an unprecedented interruption to daily lives. Cipla continued its support and relief efforts on COVID-19 both in India and South Africa in collaboration with NGO partners and local administration. The support included immediate response as well as rehabilitation support. We supported frontline workers, healthcare personnel, patients, students and communities with masks, sanitisers, food packets and medical equipment as well as other operational support. We worked with respective local health authorities to support vaccination by ensuring the availability of vaccines through designated agencies across Mumbai, Bangalore, Raigad and Pune. We also ensured educational continuity for children in rural areas.
Other support included 11,000+ face masks / PPE kits / Disposal gowns & gloves; 500+ oximeters / IR thermometers; 4,400+ sanitisers / face shields; 100+ O2 Concentrators / Enrichers / Ventilators and 50,000+ Rapid Antigen Kits.
COVID-19 vaccinations supported in India3,50,000+
beneficiaries in India
Doorstep health has been a key component of our CSR interventions since its inception. In partnership with HelpAge India, our Mobile Healthcare Vans have provided free-of-cost health consultations and medicines around our manufacturing units in Baddi, Bangalore, Indore, Patalganga and Kurkumbh.
The Foundation provides comprehensive support and care for treating rare illnesses like Thalassemia including support for medicines, blood transfusion and bone marrow transplants for children from low-income families.
During the year, we have supported 55+ children with life-changing bone marrow transplants, resulting in an improved quality of life. We also supported the provision of blood transfusions for 100+ children.
Through Project Prakash, we continued to support training sessions for healthcare professionals on the diagnosis and management of hepatitis and to bridge the gap of poor awareness, action and management of the illness. This was a joint effort with the Institute of Liver and Biliary Sciences, New Delhi - a WHO Collaborating Centre (‘WHOCC’) for viral hepatitis and liver diseases.
50,000+ Patients served and provided with easy and enhanced healthcare access.
5,64,000+ Medicine parcels delivered through 50 pickup points, benefitting 1,76,000+ people. The project also provided direct employment opportunities to 130+ people, generating USD 7,200 in revenue.
An innovative infrastructure deployed to improve access and speed of vaccine administration in partnership with provincial health departments. 90,000+ COVID-19 vaccines administered and the momentum continues.
In partnership with Operation Smile, the Miles for Smiles initiative over the last five years facilitated 320+ life-changing cleft and corrective lip surgeries.
Through nine Early Childhood Development Centres (‘ECDs’), located in disadvantaged communities, we provide high-quality infrastructure to create an environment of growth for children, including quality care, nutrition and education. 1,000+ children were supported with 41,000+ meals in the year.